Shipping policy
At AuraFlora, we are committed to delivering your orders quickly, safely, and efficiently. Below are the details of our shipping process:
Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation message with tracking details.
Shipping Time
- We typically deliver orders within 4–7 business days across India.
- Delivery timelines may vary depending on your location and external factors such as weather, courier delays, or high demand periods.
Shipping Charges
- We offer free shipping on most orders.
- A nominal fee of ₹50 is charged on Cash on Delivery (COD) orders to cover handling and logistics costs.
Delivery Partners
We work with trusted courier partners to ensure your order reaches you safely and on time.
Order Tracking
Once your order is dispatched, you will receive tracking details via SMS or email. You can use these details to track your order in real-time.
Delays & Issues
While we do our best to ensure timely delivery, unexpected delays may occur due to circumstances beyond our control. In such cases, we appreciate your patience and understanding.
If your order is delayed beyond the expected timeframe, feel free to contact our support team—we’re always here to help.
Incorrect Address or Failed Delivery
- Please ensure that your shipping address and contact details are correct at the time of placing the order.
- AuraFlora will not be responsible for delivery failures due to incorrect or incomplete address details.
- Additional charges may apply for re-delivery in such cases.